Case Studies

Favichat (favi.fun)

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Description

Favichat is an innovative platform launched in February 2023 that bridges the gap between social media influencers, celebrities, and their dedicated followers. This platform offers exclusive one-on-one chats and aims to create a trustworthy environment for its users. It also stands out for its convenience and user-friendliness, making it easier for followers to access exclusive content and fostering a more personal relationship between influencers and their fans. Favichat has plans to expand its services with mobile apps shortly.

Project Objectives

To create both a browser and mobile application for monetization and connection. The platform aims to enable creators, influencers, and celebrities to:

  • Engage in one-on-one conversations with followers.
  • Offer exclusive content for a fee, with transactions facilitated through in-app currency.
  • Cultivate more personal and meaningful relationships with their fanbase.

Metrics of Success

  • User Engagement: Measure the frequency and depth of interactions between creators and followers
  • Monetization Rate: Track the number of users purchasing in-app currency and exclusive content.
  • User Growth: Monitor the increase in the user base, both among creators and followers.
  • Customer Satisfaction: Gather feedback and ratings to assess user satisfaction and make improvements accordingly.

    Features and Functionalities

    • User Authentication:
      • User OTP
      • User Login
      • User Sign up
    • Main Platform:
      • Favichat Home Page
      • Inbox (Landing Page)
      • Send All
      • User Profile
      • Guest User
      • Registered User
    • Messaging:
      • Real-time Messaging
      • Mobile Notifications
    • Transaction System:
      • Cash Out
      • Share Inbox Link
    • Search Functionality
    • Report Users
    • Analytics Dashboard
    • Settings:
      • Profile Settings
      • Link Social Media Accounts
      • Performance Settings
      • Cash Out Preferences
      • Hearts Management
      • Interests Configuration
      • Messaging Privacy Controls
      • Blocked Users Management
      • Help and Support
    • Content Management and User Trust: 
      • Content Moderation
    • Messaging and Interaction:
      • Personalized message 
      • Group Chat 
      • Invite Friends 
      • Reactions on messages
    • User Account Management:
      • Delete User Account
      • Verified badges

    Original State or Problem/Client Requirements

    Before the inception of Favichat, fans needed a dedicated platform for intimate interactions with their favorite personalities. Favichat sought to address this gap, envisioning a space that enabled exclusive chats and ensured a trustworthy environment. Essential requirements included effective device ID tracking, platform stability for extensive user loads, smooth cloud service integration, and a foolproof transaction system.

    Challenges & Solutions

    At the heart of every challenge faced, CogentIBS’s technical prowess and architectural insight played a pivotal role. Through our expertise, we ensured the resolution of issues and established scalable and sustainable solutions, laying a foundation for Favichat’s enduring success.

    • Tracking Device ID:
      • Challenge: Effectively track device IDs.
      • Solution: We conducted a thorough market analysis and identified a suitable mechanism that allowed us to track device IDs and achieve our business goals efficiently.
    • Load Testing:
      • Challenge: Ensure platform robustness for a large user base.
      • Solution: Established a testing environment to support millions of users without performance dips.We developed a load-testing environment and enhanced various mechanisms, allowing the platform to accommodate millions of users simultaneously without compromising performance.
    • AWS-GCP Integration:
      • Challenge: Seamless service integration of AWS & GCP.
      • Solution: Strategy-driven integration achieved through evaluations. We carried out multiple assessments to determine the best approach for integrating AWS and GCP, ensuring a smooth and well-functioning integration between the two services.
    • Assets and Transactions:
      • Challenge: Reliable cash-out system.
      • Solution: Enhanced validations ensure a foolproof transaction mechanism. We implemented several improvements and validations within the cashout system, resulting in a secure and reliable process for handling user transactions.

    Favichat Analytics